All staff we have contacted was very attentive and professional. Facility is located in an quiet area yet just a short walk to public transportation. One thing about China, the taxi is inexpensive comparing to almost anywhere in the world. So the get around is not an issue. Only good words about the hotel experience.
Wai
Nisan 2025
Nice hotel in a convenient location with nice swimming pool and billiard room. English speaking staff. Good buffet selection for breakfast.
Raphaële
Nisan 2024
The beds are comfortable, the AC is cold, the bathrooms are spacious and there's a desk for working while on the road. We used the gym and the yoga room most mornings and the staff there remembered our room number and names each time. The best feature of the hotel is the big breakfast on the 2nd floor, or if you upgrade to Club Level you get more private breakfast experience on the 8th floor. We splurged for the Club level because it also includes afternoon tea and happy hour. The location is directly across from a walking path around the lake, and the mountain trails are only a 5 minute walk north. Great Location!
The_wynns
Eylül 2023
Nice lake view overlooking the hotel's swimming pool. Queen room is spacious, Twin room a little smaller than expected. Quiet location. Nice variety for breakfast, although some items are fresher than others.
Vivien
Şubat 2024
We tot great welcome and upgrade. Great location, also very close to subway and plenty Nice restaurants in same street. Personele was very friemelt, very helpfull with answering questions. Breakfest was oké, a little bot to much “Chinese” style oriëntatie, but you are in China, so ….
Niempa
Nisan 2024
Ended up staying at business/exec suite, but worked out great. Currency exchange on spot, concierge helped called the taxi to the front door. Afternoon tea and cocktail snacks were quite excellent, the bakery is extraordinary and I was told by my local friends the bakery is top notch in town. Koi in the pond are huge, and there are many of those rare color koi, quite enjoyable
Zhongning
Temmuz 2023
The surrounding environment and the ambience of the lobby area. The software is amazing from the service of the housekeeper, Ms Mary Lee, and the Director Ms Karen You who walks the talk and ensure every guests is well taken care of. Ms You went the extra mile to check on me when I had a fall in my bedroom. Though there are various interns who are new to their job, with her exemplary customer service, many exceeded the expectations - thanks to Ms Dorra and Ms Susan.
May
Ağustos 2023
Their front desk service staff were very professional and helpful. They go extra mile to ensure we were comfortable during our stay. A special thanks to Manager Mr Siaw. He went the extra mile in arranging our day trip to tulou. The breakfast buffet spread were generous. The ambience and setting of the restaurant were very conducive.
Siaw
Aralık 2024
(1) the staff was phenomenal & superstars! From front desk to bellman to concierge, everyone was super friendly, readily available to help and very accommodating (2) the room was super clean and comfortable - thank you housekeeping team! (3) we had a few hiccups with our initial room but we were quickly assisted in switching rooms and the whole process was seamless and smooth. Thank you for the accommodations! We truly appreciate it very much! (4) the dining room for breakfast was small and quiet. The options were a bit limited but nonetheless, it was enough and very comfortable and relaxing (5) the lobby was super neat, cozy and open. Very relaxing and welcoming when waiting in lobby (6) the location was perfect (about 10 mins walk from nearest metro station), plenty of mobile bikes around and near the lake to walk around both during day and night time
Anthony
Haziran 2023
Pool side room was perfect, loved it. Some of the staff were excellent and helped us ordering taxis and exchanging currency. The downstairs lounge was lovely and light and airy .
Laura
Haziran 2023
Rezervasyon:
+1 (888) 385-8465