Marco Polo Xiamen

All staff we have contacted was very attentive and professional. Facility is located in an quiet area yet just a short walk to public transportation. One thing about China, the taxi is inexpensive comparing to almost anywhere in the world. So the get around is not an issue. Only good words about the hotel experience.

The beds are comfortable, the AC is cold, the bathrooms are spacious and there's a desk for working while on the road. We used the gym and the yoga room most mornings and the staff there remembered our room number and names each time. The best feature of the hotel is the big breakfast on the 2nd floor, or if you upgrade to Club Level you get more private breakfast experience on the 8th floor. We splurged for the Club level because it also includes afternoon tea and happy hour. The location is directly across from a walking path around the lake, and the mountain trails are only a 5 minute walk north. Great Location!

We tot great welcome and upgrade. Great location, also very close to subway and plenty Nice restaurants in same street. Personele was very friemelt, very helpfull with answering questions. Breakfest was oké, a little bot to much “Chinese” style oriëntatie, but you are in China, so ….

The surrounding environment and the ambience of the lobby area. The software is amazing from the service of the housekeeper, Ms Mary Lee, and the Director Ms Karen You who walks the talk and ensure every guests is well taken care of. Ms You went the extra mile to check on me when I had a fall in my bedroom. Though there are various interns who are new to their job, with her exemplary customer service, many exceeded the expectations - thanks to Ms Dorra and Ms Susan.

(1) the staff was phenomenal & superstars! From front desk to bellman to concierge, everyone was super friendly, readily available to help and very accommodating (2) the room was super clean and comfortable - thank you housekeeping team! (3) we had a few hiccups with our initial room but we were quickly assisted in switching rooms and the whole process was seamless and smooth. Thank you for the accommodations! We truly appreciate it very much! (4) the dining room for breakfast was small and quiet. The options were a bit limited but nonetheless, it was enough and very comfortable and relaxing (5) the lobby was super neat, cozy and open. Very relaxing and welcoming when waiting in lobby (6) the location was perfect (about 10 mins walk from nearest metro station), plenty of mobile bikes around and near the lake to walk around both during day and night time